Transforming Raw Data into Actionable Intelligence.
Based in Addis Ababa, Silverback provides data encoding, document digitization, scanning, labelling and database design for schools, companies, NGOs and government offices in Ethiopia and across East Africa. We also build field data collection and custom tools around how your organization actually works.
Data services for organizations in Ethiopia and East Africa
Data encoding
We convert handwritten forms, registers and archives into clean digital records, entered and checked by trained encoders.
Digitization & scanning
Physical documents, files and photo archives get scanned, indexed and organized so you can find anything in seconds.
Data labelling
Images, text, audio and documents labelled and categorized for research, reporting or training your own tools.
Database design
We design the database structure behind your records — one that matches how your team actually works, not a generic template.
Field data collection
Trained field teams collect new data directly from schools, communities or branches, using forms built for your context.
Custom tools
Simple, purpose-built tools and dashboards for collecting, checking, and viewing data — sized to your organization, not oversized.
From shelf to system
-
01
Collect
We gather your existing paper records, files or datasets — or send a field team to collect new data directly at the source.
-
02
Digitize
Documents are scanned and every field is entered by hand into a structured format, built around your records, not a generic form.
-
03
Structure & verify
Entries are checked against the originals, labelled where needed, and organized into a database designed for how you'll use it.
-
04
Deliver & maintain
You receive a clean, searchable database and the tools to keep it updated — with support as your records keep growing.
Built for organizations of every size
Schools & universities
Student records, enrollment forms, results and library archives, digitized and organized by grade, year or department.
Companies & microfinance
Client files, loan records and internal archives structured into a database your team can actually query.
Government & NGOs
Field surveys, program records and reporting data collected, verified and delivered on your timeline.
Individuals & researchers
Personal archives, research data or one-off projects handled with the same care as our larger contracts.
Handled carefully, checked twice
-
Confidentiality agreements
Signed with every client, before we see a single record.
-
Role-based access
Only the right people on our team can see the right records.
-
Double-entry verification
Every entry is checked twice to catch mistakes before your data is delivered.
-
Encrypted, always
Data encrypted in storage and in transit, from collection to delivery.
-
You keep ownership
You keep full ownership of every record, file and database we touch.
Safe, secured, and built to last
Data only has value if it can be trusted. Every project runs through the same checks, whether it's fifty records or fifty thousand — so what you get back is accurate, organized, and yours to use however you need.
Tell us what you're working with
Whether it's a room full of paper files or a new data collection project, we'll start with a short call to understand what you need.